Privacy Policy
Your Privacy Matters
WSJ Remodeling, Handyman & Pool Services ("we", "us", or "our") is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.
Information We Collect:
We collect information you provide directly to us, such as your name, email address, phone number, and project details when you contact us or submit a form on our website.
How We Use It:
We use your information solely to respond to inquiries, provide quotes, and communicate about your project. We do not sell or share your information with third parties for marketing purposes.
Website Analytics:
We use Google Analytics (provided by Google LLC) and Microsoft Clarity (provided by Microsoft Corporation) to understand how visitors find and use our website so we can improve it. These services collect information such as the pages you view, how long you stay, the site that referred you, your device and browser type, and your approximate location based on your IP address.
Microsoft Clarity also records how you interact with our pages, including clicks, taps, scrolling and mouse movement, and uses that data to create heatmaps, session replays (a reconstruction of how a visit moved through our pages) and automated summaries of visitor behavior. What you type into form fields is masked before it leaves your browser and does not appear in replays. We may connect Clarity with Google Analytics so replays can be viewed alongside our analytics reports.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first- and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement at https://www.microsoft.com/privacy/privacystatement. To learn how Google uses this data, visit https://policies.google.com/technologies/partner-sites.
These tools set cookies, including Google Analytics' _ga cookies (kept for up to 2 years) and Microsoft Clarity's _clck, _clsk, CLID and MUID cookies (kept from one day to about one year). You can block or delete cookies in your browser settings, opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout, and manage advertising from Microsoft at https://account.microsoft.com/privacy/ad-settings.
Contact:
If you have questions about this policy, email us at hello@wsjacksonville.com or call (904) 747-9636.